Support

Spaceback helps you find large or unwanted email and move it to Trash, archive old mail to your own computer, and clean up duplicate WhatsApp downloads.

Contact: support+spaceback@millennials.tech · Operator: Millennial R&D, LLC

Support is provided by email on a reasonable-efforts basis, with no guaranteed response time, availability or result. Use of Spaceback and of this support is subject to the terms of use (which include limits on liability and binding arbitration) and the privacy policy. Back up important mail before cleaning it: we cannot recover mail that your provider has removed from Trash.

Common questions

• Is anything deleted for good? Spaceback itself only moves messages to your provider's Trash, and Undo works while they are still there. Your provider may empty Trash on its own schedule, so Undo is not guaranteed.
• Does Spaceback read my email? It reads sender, subject, date, size and labels so you can choose what to remove. It reads a message's full content only when you press Archive, and saves it on your own computer.
• Where does my data go? The desktop app talks only to your own mail provider. The website stores only your account and billing details. See the privacy policy.

Disconnect Spaceback from your account

1. In Spaceback open Accounts, choose the account, and press Sign out (and Remove account to erase its local data).
2. To also remove Spaceback's access on Google's side, open https://myaccount.google.com/permissions and remove Spaceback.
3. On Microsoft, open your account's app permissions page and remove Spaceback.

Delete everything Spaceback stored

Privacy & data, then Delete all local data. On the website, Billing, then Delete my account.

Report a security problem

See the security contact in the repository's SECURITY.md. Please do not post security problems publicly. Do not access other people's data or disrupt the service while testing; good-faith research that follows this is welcome.

Billing, refunds and legal requests

Email the contact above from your account address. Refunds follow the terms of use. Privacy requests (access, deletion) go to the privacy contact in the privacy policy. Please do not send passwords, tokens or mail contents in a support email.